About MasterTrace

Integrity. Dedication. Trust.

At MasterTrace, our core values are much more than a catchy tagline! Uncompromised integrity in providing accurate results along with strict dedication to customer care has allowed MasterTrace to become one of the most trusted names in medical background canvassing. MasterTrace works for and is the vendor of choice for many major insurance companies, insurance defense law firms, TPAs and self-insured organizations. We created and perfected the bundled approach to conducting medical canvassing. This allows our clients to select from canvass products that offer a broader search area so that multiple types of medical providers can quickly be searched as part of a single option.

Since 1997, our track record of timely delivery coupled with fair market pricing has helped our clients realize unprecedented ROI when choosing to utilize medical canvassing. We excel in delivering value and exceeding customer expectations. Over the years our name alone has become synonymous with finding medical records. Read more to find out why claims adjusters, SIU investigators and attorneys everywhere are saying:

"I want to run a MasterTrace!"

Our Founder

Gene Marchese, Jr. is a former Senior SIU Investigator for The Hartford and Travelers insurance companies and a former SIU Director for a small Miami insurance company. After learning all he could from the best, Gene sought to find a company that provided proficient investigative services, timely completion of assignments and accurate information, only to discover that no such organization existed. When he left the SIU position, he created his own specialized insurance investigation companies. Gene has worked diligently for many years to maintain a high standard of excellence while serving his clients, and to provide them with the finest investigative services possible. Gene is a Certified Fraud Examiner (CFE), Certified Professional Insurance Investigator (CPII), Certified Insurance Fraud Investigator (CIFI) and a Florida Certified Investigator (FCI), all of which contribute to the quality and integrity of the products offered by MasterTrace

In recent years, Gene has focused the vast majority of his efforts on becoming an industry icon as it relates to medical canvassing. The name MasterTrace is known around the country as the best-in-class provider of medical background information. Gene's original medical canvass framework is still the measuring stick used by most large insurance organizations when choosing a quality vendor.